For Patients

Providing compassionate, non-judgemental care

Living in a larger body can come with its set of challenges. From navigating daily pains, poor health events resulting in mobility issues and need to source appropriate mobility aids to overcoming previous negative healthcare experiences, the path to health and independence can feel daunting.

You might have found yourself in a cycle of attempts at improvement, often feeling misunderstood by those around you. You may face emotional, physical, and even financial barriers that seem insurmountable.

I understand these challenges deeply and am here to offer a compassionate and skilled hand to guide you through.

Feel less pain

Improve mobility

Gain independence

Live a healthy life

Our approach to your health

At the heart of Laneways is a commitment to a holistic and personalised approach to health care. I specialise in size-inclusivity and am skilled at addressing the specific needs and concerns of individuals in larger bodies. I work with you to reach your goals of health and function at any body size.

Whether it’s managing pain, enhancing mobility, crafting a sustainable exercise routine, or prescribing disability and mobility equipment I tailor my services to meet you where you are at.

Consulting at Inner North Endocrinology, Carlton North, Community Visiting in Melbourne and Telehealth.

Physiotherapy Services

Consulting at Inner North Endocrinology, Carlton North,  community visiting in Melbourne and Telehealth.  

My physiotherapy services are designed to address your immediate challenges and work towards long-term functional improvement. 

Rehabilitation Support

Tailored to those recovering from significant medical events and a decrease in mobility, our rehabilitation services focus on restoring your independence and enhancing quality of life.
Laneways Rehabilitation - Disability Equipment Prescription Patient Support

Disability Equipment Prescription

From mobility aids to adaptive devices, we can help ensure you have the tools needed to navigate your environment confidently and comfortably, reducing barriers to your active participation in life.

Exercise Habit Formation

A 6-week 1:1 programme to help you develop healthy movement habits and feel good in your body.

From understanding your motivations and setting goals to overcoming barriers and cultivating self-compassion, our Engage with Movement Accountability Support Program provides personalised advice exclusively for you.

We’ll create a supportive environment and share expert guidance to help you cultivate habits that promote sustainable movement and lasting change.

We get started with an initial face-to-face appointment (in clinic or home visit) and then follow with weekly telehealth reviews and regular digital check-ins to keep you accountable and motivated towards developing a sustainable movement habit.

Navigating Medical Weight Loss

Explore the science behind obesity and understand your medical weight loss options.

We make no judgement on your goals which may be around weight management or to gain better function at your current body size. 

Our 60-minute telehealth educational sessions provide clear, evidence-based guidance on navigating medical weight loss, tailored to your specific circumstances and goals.

We’ll provide easy-to-understand information, share the different evidence-supported weight loss options and develop an action plan that includes recommendations for weight loss providers.

Ergonomic Workspace Setup

Enhancing Workplace Comfort and Productivity.

Our ergonomic assessments are designed to optimise workstation setup, reduce injury risks, and boost comfort and productivity.

 We tailor our recommendations to address any reported injuries or symptoms, ensuring a personalised approach.

We also provide education, exercise advice, and support with adaptive equipment, delivered via telehealth, home visits, or in-clinic sessions for hands-on treatment.

Note: This session is often recommended to occur via Telehealth or Home Visit so we can see your desk setup and help you make real time adjustments. Although in clinic consultation is valuable for those wanting hands on treatment or the clinic environment

Testimonials

Not sure where to get started?

1

Contact us

Schedule a telehealth consultation online, complete our contact form or simply pick up the phone. We’re here and ready to support you.

2

We listen & support

You’ll feel valued and heard as you share with us your experiences and the areas you’re looking for help and guidance in your day-to-day life.

3

You feel empowered

Experience reductions in pain, greater mobility and an improved ability to be consistent with healthy habits with our personalised support.

FAQ

There is complexity around the definition of a person with a larger body.

There is also distinction between a person in a larger body and the medical condition of obesity.

The World Health Organisation defines obesity as a chronic relapsing disease characterised by abnormal or excessive fat accumulation that may impair health.

In simplest terms if you feel your size and/or weight impact your life- this may be positively or negatively- we specialise in your care.
Examples may include community/workplace interactions, comfort, mobility and/or requiring specialised health interactions.

For healthcare professionals and services a patients body size can have impacts on clinical resources and ‘usual care’ pathways as these patients may require specialised planning to provide excellent care.

Specialisation means we have a deep understanding of the research literature, potential and common complications associated with excess adipose tissue, specialised equipment and environmental needs as well as professional and community support networks. We have extensive experience effectively working with people in larger bodies.

The right language to use when talking about someones body size is highly personal. If you feel comfortable, and it is appropriate, it is always best to ask a person how they would like to address their size.

As a general guide we should use people first language i.e. A person in a larger body, A patient living with obesity. Large, big or plus size are appropriate layman terms and smaller/straight sized should be used as the comparative.
e.g. I am a person who is large and he is a person who is smaller or straight sized..

Obese is a medical term which is appropriate to be used for communication between healthcare workers where a diagnosis has been made.
Bariatric is a medical term which describes weight loss initiatives such as bariatric surgery or dietetics services specifically aimed at weight loss.

Yes, we have skills and experience in treating all manner of conditions. Additionally, we have a great professional network and will be happy to give you recommendations if we believe your care would be better managed elsewhere.
No referral is required to schedule an appointment with us. As primary healthcare providers, physiotherapists are equipped to assess and manage various health conditions. Should further investigations be necessary, we will make the appropriate referrals.
Please bring any relevant medical reports or imaging scans to your appointment. This information will help us provide the most informed and effective treatment.
Yes, Medicare partially funds 5 sessions per calendar year under the Chronic Disease Management (CDM) plan. Please provide a copy of your CDM plan from your GP prior to your initial consultation.
We accept all major private health funds. While we cannot determine the exact rebate as it varies per individual policy, we will provide you with a receipt to claim from your health fund.
Yes we provide care to plan managed and self managed participants. We are not a registered provider. This means we adhere to the NDIS Code of Conduct, have an effective complaints management process (see below) and each staff member has undergone an NDIS worker screen but we have not gone through the NDIS business audit process. We cannot provide service to NDIA managed participants.
Yes, we look forward to engaging with you and your home care provider.

Inner North Endocrinology is located at 771 Nicholson Street, Carlton North.

It is on the ground floor with flat access at the entry, throughout the service space and including the bathroom. 

It is fully wheelchair accessible including a spacious accessible bathroom.

If your appointment is after 5pm the front door will be locked. Please wait outside until your appointment time where you will be let in. 

There is ample street parking on Nicholson and surrounding street (1, 2 and 4P), public transport access via no. 96 tram, and bike parking at the front.

The waiting room has a bench seat of over 2m. 

The treatment table has a width of 75cm and a safe working load of 250kg

We have larger sized towels (for draping), blood pressure cuffs and weigh scales to 250kg should you require. 

Should you be of a size that is greater than the furniture provided advertised we have a range of options to support your care and please reach out as we are happy to discuss how we can best provide safe and comfortable care to you. 

Please let us know if you have any specific or special needs or if there is anything we can do to make you feel more comfortable during your visit.

We kindly request 48-hours notice for cancellations. Appointments cancelled within 48 hours or missed without any notice will incur a fee equivalent to the consultation price.

Your privacy is paramount. We adhere to the Federal Privacy Act’s guidelines for managing patient health information. Our detailed Privacy Policy is available here.

For information on our incident management process, please refer to our Incident Management Procedures here.

We welcome general feedback, suggestions and compliments and are committed to continuous improvement.
If you have a complaint or privacy concern, please reach out to our staff in the first instance. If you are unhappy with the response please contact management directly via phone, email, or our Contact Us page. We take all feedback seriously and will address your concerns promptly.

Want to be a
plus-size ally?

Download our guide: Five Actions of a Size-Inclusive Ally

Register Your Interest

Fill out the form below, and we will be in touch with more information. 

Register Your Interest

Fill out the form below, and we will be in touch with more information.